Last updated: October 20, 2026. This page describes the website’s intended handling of inquiry and estimate information. Contact us if you need details about a specific record.

Information you provide

When you request an estimate or contact us, we collect the details you enter, such as your name, contact information, property address, requested services, preferred dates, project notes, and any optional property photos.

How we use it

We use this information to respond to your inquiry, evaluate your project, arrange an estimate, prepare a quote, and manage installation and seasonal removal if you become a customer. We may send transactional messages about your request or service. We do not use your submitted personal details as analytics event data.

Analytics

When enabled by the owner, Google Analytics 4 may measure page visits, estimate-form completions, and clicks on call or text links. These events contain no names, phone numbers, addresses, reference IDs, or uploaded images. Google may use cookies and similar technologies for its analytics service.

Storage and access

Estimate records are stored in a restricted database. Optional property photographs are stored privately and are available only through authenticated administrative access. Service providers used for hosting, spam protection, and transactional email process data needed for those functions.

Retention and requests

We keep records for as long as reasonably needed to manage customer requests and service, subject to applicable obligations. You may request access to or deletion of your information by emailing veniceglowlights@gmail.com. We will review each request and any recordkeeping obligations before acting.

Contact

Questions about this policy can be sent to veniceglowlights@gmail.com or raised by phone at (440) 991-6776.

Before launch, the owner should review this page with their legal adviser and set a specific retention schedule that reflects actual operations.